Is Bookaway Now Travel legit?

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Introduction

Bookaway Now Travel is a travel booking company that offers various transportation services such as buses, trains, ferries, and flights in different parts of the world. The company was founded in 2018 and claims to have served over 2 million customers since then. However, users may wonder if Bookaway Now Travel is legit. In this article, we will explore the company's legitimacy and what users should consider before making a booking.

Company Information

Bookaway Now Travel is a privately-owned company based in Tel Aviv, Israel, with branches in Thailand, Philippines, and Vietnam. The company operates in over 40 countries, including the United States, Europe, Asia, and South America. The company partners with various transportation providers to offer its services.

Website & Customer Reviews

One way to determine if a travel company is legit is by checking its website and customer reviews. Bookaway Now Travel's website is easy to navigate and provides all the necessary information about its services, including routes, schedules, prices, and payment options. The website also has a FAQ section that addresses commonly asked questions.
When it comes to customer reviews, Bookaway Now Travel has mixed feedback. On Trustpilot, the company has a rating of 4.2 out of 5 stars, with some users praising the company's excellent service, while others complain about late pickups, cancellations, and poor communication. It's important to note that some of the negative reviews may be due to factors beyond the company's control, such as traffic jams or inclement weather.

Safety Measures

Another factor to consider when evaluating a travel company's legitimacy is its safety measures. Bookaway Now Travel claims to adhere to strict safety guidelines and only works with reputable transportation providers that meet international safety standards. The company also ensures that all its drivers/crews are licensed and experienced. Additionally, the company offers insurance coverage for its passengers in case of accidents.

Booking & Payment Process

Users who want to book a ride with Bookaway Now Travel can do so via the company's website or mobile app. The booking process is straightforward and involves selecting the desired route, date, and time, and providing personal and payment details. Users can pay using various options such as credit/debit cards, PayPal, and bank transfer.
It's important to note that Bookaway Now Travel charges a commission fee for every booking made through its platform. The fee varies depending on the transportation provider and the type of service booked. Some users may find the additional fee unnecessary, especially if they can book directly with the transportation provider.

Conclusion

In conclusion, Bookaway Now Travel appears to be a legitimate travel company that offers various transportation services in many parts of the world. While the company has some negative reviews, the majority of users appear to be satisfied with their experience. It's essential to consider factors such as safety measures, booking process, and payment options before making a booking. Ultimately, users must make an informed decision based on their needs and preferences.